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        Do you have a physical store?

        We currently do not have any physical stores under our brand name.

        We are strictly an online-only store. We warehouse all of our inventory.

        Being strictly online, enables us to provide the best prices ever!

         

        Where are you located?

        We are based in the USA and located in Tennessee. 

         

        Can I change my order?

        We can only change orders that have not been processed for shipping yet.

        Once your order is under the status "preparing for shipping", "shipping" or "delivered", then we cannot accept any edits to your order.

        To make changes to your order, please reach out to support via email at support@secrettreasurekloset.com

         

        What payment methods do you accept?

        We accept all major credit cards. You can purchase on our website using a debit or credit card. We additionally offer support for PayPal, Apple Pay, and Google Pay. You can choose these payment methods at checkout.

        We also offer Buy Now, Pay Later with Klarna, Shop Pay & Sezzle.

         

         

        Do you ship Internationally?

        No. As of right now, we only ship to the USA. We will currently working to add more countries as we continue to grow. We are reaching to ship Worldwide.

         

         Do you offer discount codes?

        Yes, we do! Be sure to sign up for out Newsletter to receive updates on New Arrivals, restock of inventory as well as price drops, sales and discount codes.

         

        What shipping method do you use?

        We ship using USPS & UPS. Please refer to our shipping policy for more detailed information.


        Do you accept returns?

        Yes, we accept returns under certain conditions. Please visit our Refund & Exchange policy for more detailed information.

        https://www.secrettreasurekloset.com/pages/redund-exchange-policy

         

        How long does it take to process a return?

        Returns are confirmed within 14 days of receiving the package at our warehouse.

        Once your return is accepted, the reimbursement, exchange or credit will be issued within 14 days of our services accepting your return.

        Please refer to our Refund & Exchange policy for more detailed information.

         

        Can I contact you?

        You sure can! We would love to hear from you guys. For a quicker response, the best way to contact us would be to send us an email at contact-us@secrettreasurekloset.com. You can do this at anytime, and a Customer Service team member will make sure to get back to you within 24 and 72 business hours.

        Secret Treasure Kloset

        1910 Madison Avenue #2960

        Memphis, TN 38104

        USA

         

        Do I have to register to place an order?

        No you do not have to register to place an order! Shop away!

         

        Will you restock an item that I want if it’s sold out?

        Truth be told, we can’t say for sure if something will be restocked. If the item that is out-of-stock was a popular item, we try our best to restock our site with it for you guys! Most definitely get signed up for our Newsletter in order to keep track with all restocks etc.